Privacy Policy

Effective Date: March 31, 2025

At Brumal Bliss Creations, a family-run business near Leduc, Alberta, your privacy is a priority. We’re committed to creativity, quality, and transparency in everything we do. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request custom creations, or engage with our services. We aim to keep this simple and clear—because trust is the foundation of our craft.

1. Information We Collect

We collect only the information necessary to serve you effectively. This happens when you:

  • Submit a custom order or “Place Your Image Here” request.
  • Fill out contact forms or subscribe to our newsletter for updates.
  • Interact with embedded tools or send us inquiries.

The types of information we may collect include:

  • Personal Details: Your name, email address, and contact information (e.g., phone number or mailing address if provided).
  • Uploaded Content: Images or files you submit for custom services.
  • Technical Data: General device and browser information (e.g., IP address, browser type) collected via analytics tools for improving our site.

Note: We do not collect or process sensitive payment information, as our site does not currently support eCommerce transactions. Payments, if applicable, are handled securely through trusted third-party providers.

2. How We Use Your Information

We use your information solely to enhance your experience with us. Specifically, we may:

  • Respond to your inquiries or fulfill custom orders (e.g., creating that perfect laser-engraved keepsake).
  • Improve our website’s functionality, content, and user experience.
  • Send you updates about events, new products, or services—but only if you’ve opted in to receive them.

We’ll never sell, rent, or share your personal data with third parties for marketing purposes. Your information stays with us, used only for the purposes you’ve entrusted us with.

3. Data Security

Your trust matters, so we take security seriously. Our website is hosted on the Office 365 / Power Pages platform, leveraging Microsoft’s enterprise-grade security measures, including encryption and access controls. Here’s how we protect your data:

  • Uploaded images and form submissions are stored securely and accessed only by our team to fulfill your requests or improve our services.
  • We regularly review our practices to ensure compliance with privacy standards.
  • In the unlikely event of a data breach, we’ll notify affected users promptly as required by law.

4. Cookies & Tracking

To make our site better for you, we may use cookies or analytics tools like Microsoft Clarity or Google Analytics. These tools help us understand:

  • How visitors navigate our site.
  • Which pages or products are most popular.

These tools collect anonymized data—like page views or click patterns—not personally identifiable information. You can manage cookie preferences through your browser settings if you’d prefer to opt out.

5. Children's Privacy

Our site is designed to be family-friendly, celebrating creativity for all ages. We do not knowingly collect personal information from children under 13. If we discover that such data has been submitted unintentionally, we’ll delete it immediately. Parents or guardians can contact us at any time to address concerns.

6. Your Rights

You have control over your information. Depending on your location, you may have rights to:

  • Request access to the data we hold about you.
  • Ask us to correct or delete your information.
  • Opt out of communications at any time (e.g., unsubscribe from our newsletter).

To exercise these rights, simply reach out to us using the contact details below.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any updates will be posted here with a revised effective date. We encourage you to check back occasionally to stay informed.

8. Contact Us

Have questions about your privacy or this policy? We’re here to help. Reach out to us directly:

We’re a small team, so you’ll likely hear back from one of our family members—ready to assist with the same care we put into our creations.